You have 5 days from the date of delivery to return an item for a refund or exchange.
Hassle-Free Returns with Free Return Shipping
We offer hassle-free returns with free return shipping for your convenience.
How to Initiate a Return
To initiate a return, please send us an email atcare@snel.in along with a product opening video without cuts or pauses.
Return Eligibility
To be eligible for a return, the product must be in its original packaging and condition. A product opening video without cuts or pauses is required.
Refund Process
Once we receive your return request and product opening video, we will process your refund within 2 business days.
Return Shipping
Return shipping is free for all eligible returns.
Customer Responsibility
It is the customer’s responsibility to ensure that the product is returned in its original packaging and condition, and to provide a product opening video without cuts or pauses.
Cancellation Policy
You may cancel your order within 24 hours of placing it for a full refund. After 24 hours, the standard return policy applies.
Questions and Assistance
If you have any questions or need assistance with your return, please contact our customer care team at 8198963877 or email us at care@senl.in