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Have Any Questions?
Any questions on your mind? Feel free to ask.
To initiate a return or exchange, please email us at hi@galexiya.com within 7 days of receiving your order. Include your order number and reason for return/exchange, and our customer support team will assist you with the process.
Our standard delivery time is typically 3 to 5 business days from the date of order processing. However, delivery times may vary depending on your location and courier service availability.
No, we offer free shipping on all orders placed on our website. You can enjoy the convenience of shopping without worrying about additional shipping charges.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package through our designated courier service’s website.
There is a return processing fee of ₹80, which will be deducted from your refund amount. This fee is applicable for returns initiated by the customer and is deducted to cover return shipping and processing costs.